Marriott Salesforce: Streamline Guest Services and Sales Management
The Marriott Salesforce application is a powerful tool that aims to streamline guest services and sales management for Marriott International. Available exclusively on the iPhone platform, this free app provides access to multiple Salesforce implementations, including Empower Guest Experiences (GXP) and Empower Account Relationship Management (ARM).
With Marriott Salesforce, hotel staff can easily manage guest services and pre-arrival planning through the GXP implementation. This feature allows for seamless communication with guests, ensuring a personalized and efficient experience. From managing room preferences to arranging special requests, the app simplifies the process for both guests and hotel staff.
For global sales management, the ARM implementation enables Marriott International's sales team to efficiently handle account relationships. It provides a comprehensive view of customer data, allowing for effective communication and collaboration. The app also supports lead and opportunity management, ensuring a streamlined sales process.
Overall, Marriott Salesforce offers a user-friendly interface and robust features to enhance guest services and sales management for Marriott International. Whether it's improving guest experiences or boosting sales productivity, this application proves to be a valuable asset for the hospitality industry.
